Privacy policy
Last updated:
At Ayah Story (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services.
1. Information We Collect
a. Personal Data You Provide
- Contact Forms: Name, email address, subject, and message content when you contact us.
- Newsletter Sign-Up (if implemented): Email address.
b. Automated Data Collection
- Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, remember preferences, and analyze traffic.
- Analytics: We may use Google Analytics to understand how visitors use our site (e.g., pages visited, time spent, device type).
2. How We Use Your Information
- Respond to Inquiries: To reply to your messages sent via contact forms.
- Improve Our Services: To monitor and analyze site usage and improve functionality, content, and user experience.
- Communications: To send occasional updates or announcements (you may opt out at any time).
3. Cookies & Tracking
We use cookies to:
- Remember your settings and preferences.
- Analyze site performance and visitor behavior.
- Enable certain features (e.g., “stay logged in”).
You can control or disable cookies in your browser settings. Disabling cookies may affect certain site functionalities.
4. Analytics
We may integrate Google Analytics, which uses cookies to collect standard internet log information and visitor behavior details. This data is aggregated and anonymized; we do not link Google Analytics data to your personal identity.
5. Data Sharing & Third Parties
-
Third-Party Services: We do not share your personal data
with third-party services, except:
- Google Analytics, which processes cookie data under its own Privacy Policy.
- Legal Requirements: We may disclose information if required by law, court order, or governmental authority.
6. Data Retention
We retain personal data you submit (e.g., via contact forms) for one year. After that period, we securely delete or anonymize your information.
7. Security Measures
We implement industry-standard safeguards to protect your data, including:
- Encrypted Communication: All data transmitted via our website is protected by HTTPS/TLS.
- Cloudflare Protection: We rely on Cloudflare’s security systems for DDoS mitigation, web application firewall, and threat detection.
8. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access & Portability: Request a copy of the personal data we hold about you.
- Rectification: Ask us to correct inaccurate or incomplete data.
- Erasure (“Right to be Forgotten”): Request deletion of your personal data.
- Restriction: Ask us to limit the processing of your data.
- Objection: Object to processing for marketing or profiling purposes.
- Withdraw Consent: If we process data based on your consent, you may withdraw it at any time without affecting prior processing.
To exercise these rights, please contact us at [email protected]. We will respond in accordance with applicable law.
9. International Transfers
Your information may be processed and stored in servers located outside your country. We ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses) when transferring data internationally.
10. Privacy Regulations
We comply with the following regulations:
- GDPR (EU/UK): Data protection principles, lawful bases for processing, and individual rights under the General Data Protection Regulation and UK GDPR.
- CCPA (California): Rights to access, delete, and opt out of the sale of personal information. We do not sell your personal data.
- Other Jurisdictions: Similar privacy protections for users in Canada, Australia, and additional regions.
11. Children’s Privacy
Our services are not directed at children under 16. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us to request removal.
12. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The “Last updated” date at the top will indicate when a new version takes effect. We encourage you to review this page periodically.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please reach out:
Email: [email protected]
Thank you for entrusting us with your information. Your privacy matters.